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Sunshine Plumbing

📍 257 Juan Tabo Blvd NE, Albuquerque, NM 87123 📞 (505) 588-6460 🌐 Website
3.9 (120 reviews)
Closed ⋅ Opens 7:30 AM Fri
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Review Summary

Sunshine Plumbing receives mixed reviews. Positive feedback highlights excellent service, communication, fair pricing, and professional, efficient work on sewer lines, community water systems, and general plumbing. Some customers were very pleased with their ductless mini-split system installation. However, negative reviews cite poor boiler work, including incomplete installations, disappearing technicians, and lack of expertise, leading to no heat for the winter. There are also accusations of fraud and failure to complete contracted work. Some customers experienced a show-up charge for estimates, which was later abated.

Sunshine Plumbing thumbnail

3.9

(120 reviews)

5 ★63%
4 ★8%
3 ★4%
2 ★5%
1 ★21%

Rebecca Bolen

They replaced both our water and sewer lines, and the communication, price, and service were all excellent!

Michael Tafoya

Our sewer kept backing up, and my husband kept snaking it, which was a temporary fix. Finally, we called Sunshine plumbing who was recommended by our plumber. They came out and found roots in our pipes. It took them a while afternoon and a morning to get them out and replace the pipe. We thought the cost would be much higher than it was. Thank you for the excellent plumbers and excellent service

OEFLW Association

May 31, 2023

Sunshine plumbing helped us out replacing part of our distribution pipes on our community water system. We had difficulty getting anyone to do the work on our system, but these folks came through, the work was phenomenal, the price was great and our results were fantastic. During the process the supervisors and workers were extremely professional and competent. They were able to get all the work done quickly with very few interruptions in service. Our distribution system services several families and they were very informative and patient with all of our questions and requests. They went above and beyond and I would recommend them to anyone in need of plumbing services.

Steve

There are many facets to Sunshine Plumbing & Heating, which are not all on the same team. The salesperson will promise you the world, telling you about how they will fix/install your heater with quick efficiency. The receptionist will tell you they are booked, and call somebody else. The actual Boiler Tech will start the work, then disappear half-way through. This is a broken system. The ONE guy who was their boiler guy, came out to remove my 22-year-old boiler, and install a Tankless boiler seemed like he knew what he was doing at the beginning. After only two days of work, he disappeared from Sunshine’s ranks, supposedly not returning phone calls, emails, text messages. What happened? Who knows? Sunshine apparently doesn’t even know. Later, I found out this Boiler guy has done this disappearing-act before. So, Sunshine sent out a plumber to continue the Boiler work. The plumber stated to me “he doesn’t know how the water gets into the Boiler, and he is a plumber”. Great, just great. The Boiler guy performs a reappearing-act, about a week after he left, and decides to continue the work at my house. Unfortunately for me, we spent the winter with no heat because the wiring for the radiant floor valves was not properly setup/connected to the boiler. There was more work that was needed to actually get the floor valves to turn on. Apparently, the Boiler Tech did not know this, or care to complete the work. In fact, the boiler did not even have a purge valve, so water could not be drained from the system. The radiant floor lines were never purged of air or old water. I called Sunshine Plumbing about this problem, and was told they currently have not Boiler techs, and was told to call somebody else. Unreal. So, the floors throughout my house were cold over the winter because Sunshine Plumbing and Heating does not know how to properly install a Tankless Boiler. I had to call another company to come fix the disaster that Sunshine Plumbing had left behind. My recommendation, if you have Boiler work, DO NOT use Sunshine Plumbing and Heating. They are terrible at returning phone calls, performing Boiler work, and just being honest about what needs to be done and is being done.

Liz Kaplan